Our Prevention Policy for COVID-19


Dear Valued Customers,

During this difficult time, we are constantly updating our policies in response to the COVID-19 pandemic.

In order for us to protect our employees and all our families we have implemented extreme measures to assure we are strictly adhering to all social distancing and sanitation standards to help stop the spread of COVID-19.

Gemm Company is open with limited employees to fill and ship orders and are strictly following the CDC guidelines.

Unfortunately at the moment we do not have office staff to answer the phones. Please place your orders via our webstore or email them to info@gemmpiano.com.

Please note that shipping may take longer than usual and some items which we normally do not stock and are special orders, piano covers, custom orders, etc., will be delayed until our production normalizes, or we can take your order and hold until you are ready for us to ship it.

We will continue to monitor the guidelines of WHO and the CDC and will make appropriate changes to our policies as per their recommendations.

Stay safe and wash your hands!

Thank you,

Gemm Corporation

A message from our CEO in response to COVID-19